In an environment where it is becoming increasingly difficult to reach qualified team members and the number of institutions that team members can choose from is increasing, organizations are aware that their most valuable asset is their team members.
Just as “First Impressions” are crucial in interpersonal relationships, the impression a team member gains from the moment they step through the door is very important for them to feel a sense of belonging to the organization and to see themselves as part of the “family.”
Researches shows that one of the main factors which guests prioritize in brand loyalty is the approach of the employees towards them and how well the employees embody and convey the corporate culture. One of the key conditions for providing a memorable guest experience is to share this experience with the team members first.
We prepare effective orientation programs for all new team members that will instill the organization’s visual, behavioral, and moral standards, enable them to internalize the organization’s values, and make them feel like a ""member of the family,” thereby increasing loyalty while reducing turnover rates. In doing so, we use interactive content, prioritizing experience and mutual sharing. This way, even if new team members start in different departments, they begin to get to know each other, become friends, and experience team spirit from the very first day.
Additionally, while designing these programs, we use the methods we employ in preparing academic trainings and create programs that are tailored specifically to the organization."